Security

Trust is one of our main core principles. But we understand that trust is earned. 

So, we invest heavily in our technology and compliance processes to ensure that our clients’ security and peace of mind remain safeguarded, 24/7. 

Compliance   

Our reputation is something we take pride in. And we go to great lengths to protect that reputation.  

We always conduct our business in line with the rules and principles of our regulator, the Financial Conduct Authority (FCA). We have implemented and maintain robust systems and controls to ensure that our clients’ assets are protected. 

Our experienced compliance team has more than 25 years’ experience working within Financial Conduct Authority authorised and regulated firms. 

Our standards are high, and we never shirk from scrutiny. We engage an external compliance consultancy to carry out rigorous annual audits. This way, we can make sure we are complying to all the Financial Conduct Authority’s regulations and adhering to the industry’s best practices. 

We are regulated by the Financial Conduct Authority as an Electronic Money Institution under the Electronic Money Regulations (2011). 

Our FCA Firm Reference number is 900887. 

To view our Complaints Poilcy, Click Here.

Cybersecurity 

We deliver technological innovation across everything we do, and we make sure that our technology does not succumb to external threats. 

We use a state–of-the-art service that enables us to monitor every part of our infrastructure. This allows us to be agile and find solutions to any errors that occur. Plus, our tech team regularly employs the use of an external security agency to help us find any potential issues. 

We also have a two-step authentication process to be used by all our clients. 

What does this mean for you? That your funds and data are always protected at the highest standard of technological security.