Select Page

25 Eastcheap 2nd Floor
London EC3M 1DE
United Kingdom

+44 (0) 20 3880 0575

help@privalgo.co.uk

Office Hours
Monday - Friday
8:00am - 5:30pm

Let's talk currency

Thanks for submitting your enquiry.

A Privalgo representative will be in touch with you shortly.

25 Eastcheap 2nd Floor
London EC3M 1DE
United Kingdom

+44 (0) 20 3880 0575

help@privalgo.co.uk

Office Hours
Monday - Friday
8:00am - 5:30pm

Cookie policy

We use cookies to make our websites more user-friendly. Find out about the main types of cookies we use, and what we use them for.

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these, cookies services you have asked for, like shopping baskets or e-billing, cannot be provided. Because these cookies are strictly necessary we do not need to ask for your consent to use them.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and they let you store items in your shopping basket between visits. They may also show us which email or web page visitors clicked through from in order to visit our website, and whether you opened an email we sent you.

Some of these are analytics cookies, set using third party web analytics software, which allow us to monitor our website traffic. For example, we use Google Analytics and Universal Analytics cookies to help us do this. These analytics cookies may also tell us how many of our visitors are male or female, and may summarise the number of visitors who fall within certain age ranges, or certain interest categories. However, this sort of information is not linked to any individual; it just shows us what percentage of our visitors fall in particular categories.

We will not pass this data to third parties in such a way that would allow them to identify visitors personally. However, we may associate this cookie data with other personally identifiable data submitted by you (for instance when you submit a form, or partially complete a form, or leave items in your shopping basket), in order to make sure that our communications are as relevant to you as possible.

Sometimes we may use this data to highlight our products or services which we think will be of interest to you based on your use of our websites, or to contact you and offer help if you appear to be having difficulty completing an order.

We may also use third party cookies during e-commerce transactions to help prevent fraud.

By using this website you agree we may place these types of cookies on your device.

What exactly are cookies?

In order to collect the information as described in this Policy, we may use cookies and similar technology on our website and emails.

There quite like the little devices in “Despicable Me” but a little more technical. In short a cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive, mobile phone or other device.

You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. However, some of the services and features offered through websites may not function properly if your cookies are disabled.

Types of cookies – General

Cookies can be first-party or third-party cookies:

  • First party cookies – these are cookies that the website you are visiting places on your computer.
  • Third party cookies  cookies placed on your computer through the website but by third parties such as Google, Safari and Chrome.

The cookies we use

We use the following cookies on our website:

  • Strictly necessary cookies (first party) – these are essential in order to enable you to move around our website and use its features. Without these cookies, services you have asked for cannot be provided. They are deleted when you close the browser.
  • Performance cookies (first party) – these collect information in an anonymous form about how visitors use our website. They allow us to recognise and count the number of visitors and to see how visitors move around the website. It also gives us information as to the approximate regions that the user is visiting from.
  • Functionality cookies (first party) – these allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
  • Targeting or advertising cookies– these cookies allow us and our advertisers to deliver information that is more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. They remember that you have visited our website and may help us in compiling your profile. These are persistent cookies which will be kept on your device until their expiration or earlier manual deletion.]
  • Social media cookies– these cookies allow you to connect with social media networks. These are persistent cookies which will be kept on your device until their expiration or earlier manual deletion.
  • IP tracking cookies– we may use third parties to provide information about visitors to our websites. When you visit our website we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.
  • Post-Click tracking cookies– these are used to report on the pages of www.privalgo.co.uk that have been viewed by visitors to the site who have followed links placed within email correspondence. This analysis helps us to analyse engagement with content that is viewed and therefore allows us to improve our site and our user’s experience. Since these cookies are paired to individual email addresses, it will be possible for us to identify the activities of the relevant individual.
  • Document tracking cookies – some documents we send clients use cookies to track engagement with our documents. These cookies are also paired to individual email addresses and therefore make it possible for us to identify the activities of the relevant individual.

We may combine information from these types of cookies and technologies with information about you from any other source.

Cookie consent and opting out

If you are located in the EEA and use our website, when you arrive on our website a pop-up message will appear notifying you that we use cookies. You will be deemed to have provided consent to this Policy if you click “Accept” and continue browsing our website. If you wish to withdraw your consent at any time, you can do so by altering your browser settings. If you don’t, we will assume that you are happy to receive cookies from our website.

In order to opt out of IP tracking cookies, Post-Click tracking cookies or Document Tracking Cookies you will need to email compliance@privalgo.co.uk.

For more information about cookies we would encourage you to visit www.allaboutcookies.org and/or www.youronlinechoices.com/uk

Complaints

You have the right to lodge a complaint with the Information Commissioner in relation to our processing of your Personal Data. Information can be found at www.ICO.org.uk.

However, before you do so and we would encourage you to raise your complaint with us in the first instance. Please contact:

Compliance Director

Privalgo Limited

25 Eastcheap

London

EC3M 1DE

Email: compliance@privalgo.co.uk

Telephone : 020 3880 0575

Speak to a Privalgo Representative

submission success

Thanks for submitting your enquiry.

A Privalgo representative will be in touch with you shortly.

Download Your Guide

Thank you for downloading

Find the best exchange rate today

info@privalgo.co.uk or +44 (0)20 3880 0575