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16 Eastcheap, 5th and 6th floor
EC3M 1BD
London
United Kingdom

+44 (0) 20 3880 0575

hello@privalgo.co.uk

Office Hours
Monday - Friday
8:00am - 5:30pm

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16 Eastcheap, 5th and 6th floor
EC3M 1BD
London
United Kingdom

+44 (0) 20 3880 0575

hello@privalgo.co.uk

Office Hours
Monday - Friday
8:00am - 5:30pm

Your security. Our priority.

The security of your funds is of paramount importance to us.  

As a company authorised by the Financial Conduct Authority, we adopt special processes and cybersecurity tools to ensure your money is protected at all times. 

How is my money protected?

  • Privalgo is regulated and authorised by the FCA. And we adhere to its rules and regulations at all times.
  • Among other things, this means your money is kept in a segregated account from the firm’s money. Should Privalgo cease trading, your security of funds is guaranteed.
  • In addition to this, we are audited annually by a highly respected city accountancy firm to make sure there is never room for error in how we safeguard your funds.

Is Privalgo a bank?

  • We are an Electronic Money Institution, which means we are not a bank.
  • For you, this means your money is not protected by the Financial Services Compensation Scheme (FSCS), as it would be in a private UK bank account. FSCS protection is limited to the first £85,000 per person.

Next-level cybersecurity

  • Equipped with the latest cybersecurity measures, we endeavour to safeguard you from online threats.
  • Think end-to-end encryption of our infrastructure, threat monitoring and anti-fraud systems.

Strong customer authentication

  • We implement Strong Customer Authentication (SCA) across our systems under the latest Payment Services Directive.
  • This includes two-step authentication, whereby you use an authenticator app (we recommend Authy) when registering, signing in and making transactions.
  • We do this to certify that you are you, prevent online fraud, and ensure that your funds and data are always protected.

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info@privalgo.co.uk or +44 (0)20 3880 0575