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25 Eastcheap 2nd Floor
London EC3M 1DE
United Kingdom

+44 (0) 20 3880 0575

help@privalgo.co.uk

Office Hours
Monday - Friday
8:00am - 5:30pm

Let's talk currency

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25 Eastcheap 2nd Floor
London EC3M 1DE
United Kingdom

+44 (0) 20 3880 0575

help@privalgo.co.uk

Office Hours
Monday - Friday
8:00am - 5:30pm

We’ve recently rolled out a new feature that offers an easier, more seamless way for you to fund your currency wallet.

Previously, to fund your account you would need to access your online banking service and make a payment to Privalgo.

With instant bank transfers, you no longer need to leave Privalgo’s portal, Insight, to make a top-up. Now, you can carry out the whole process in one place. Easy.

In which currencies can I make instant bank transfers?

Right now, this works with GBP and EUR payments.

Is there a maximum amount I can upload using an instant bank transfer?

Yes. Instant bank transfers allow you to fund your account up to GBP 250,000 and EUR 100,000. If you’re exchanging more than those amounts, you will not be given the option to use this feature.

How do I use instant banking transfers?

Using instant banking transfers is easy. The option to use this functionally already exists on the site and is available for all customers. Here’s how to do it:

Log in to Insight and choose the currencies you want to exchange. Complete the exchange and confirm the transaction.

Instant transfers step 1

Select the ‘Instant Payment’ option.

Instant payment step 2

Input your country, bank name, and select your online banking service.

Instant banking step 3

Review your payment details and accept and the transaction.

Can I still do a standard bank transfer?

Yes, you still have the option to make a standard online payment to Privalgo.

How long does an instant bank transfer take?

The clue is in the name. Once you’ve selected your bank and confirmed the transfer, your account will be funded in moments.

Are instant bank transfers secure?

As well as being immediate, the instant bank transfer feature follows the latest open banking protocols. The service is also delivered by our secure customer portal.

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info@privalgo.co.uk or +44 (0)20 3880 0575